Additionally we're also slated to work more on stability and performance, and giving the user a much better experience. Our latest app update, addresses a lot of the concerns you've mentioned, is compatible with the latest line of iPhones and more consistent with the HappyFox Web Interface. We apologize for the trouble you've been facing. Create New Contact: To add a contact manually, login to your account, click on the Contacts option from the Top menu. ![]() This is very problematic when trying to update a ticket while waking as the interface will hang on the response. We feel like having a live chat has given us a competitive edge in our market and our customer response has been wonderful. Finally when using this app on the iPad, and connected to WiFi, the list of tickets will constantly refresh every time you roam between WiFi access points. Download from Talk to Your Next Customer on HappyFox Chat Our Starter plan includes unlimited agents and 500 chats per month. Provide real-time, live chat support to your customers from anywhere. In addition, the iPhone app needs to be updated to support the larger size iPhone screens. HappyFox live chat software is available on the web, desktop, and mobile apps. The entire interface needs to be rewritten to provide more consistency with the web version. The views and organization of this app do not match the web version, nor are they the same between the iPhone/iPad. Log in to HappyFox helpdesk, Go to Support Center > Code Customizations > Custom Javascript/HTML. ![]() ![]() Your customer support team can now respond to multiple chat sessions in real-time. Follow the steps listed hereto get the widget code. HappyFox Chat makes it easy for you to offer real-time live chat support. The app constantly needs to be logged out of and back in to in order to view tickets. If you haven’t already, be sure to sign up for a HappyFox Chat account. The last update to this app was a year ago.
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